TrackWise QMS苦情管理

統合された品質および苦情管理。

TrackWise QMS苦情管理は、規制遵守と顧客維持の向上を支援します。統合された苦情管理システムを使用することで、苦情を追跡、調査し、適切な是正処置を開始できます。  

 

Identify trends as they emerge.

Spot product defects or safety issues faster than ever before. This integrated enterprise platform reveals events occurring on a regional or even global scale. You can protect your brand’s reputation and increase customer satisfaction by being proactive. 

Respond to complaints faster.

Streamline complaint management operations and reduce costs by improving response and closure times. Automate the process of assigning complaints and related investigations based on manufacturing location and product type.

Quickly launch corrective actions.

Quickly escalate high-risk quality and safety issues to begin investigations or set corrective actions in motion. By having all your information in one place, you’ll improve visibility and response times across your organization. 

Comply with regulatory agencies.

Report quality and safety issues promptly and electronically.  And avoid the risk of a recall or customer lawsuit.  

Every quality process in one place.

Say goodbye to paper, fax, email, and phone. You can manage these processes and several more from a single integrated platform. Click on any process to learn more:

Ready to get serious about complaint management?

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